Refund policy

Refund Policy

All sales are final. We do not accept returns or exchanges for change of mind, product preference, or items that have been opened or used.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can review the issue.

If your claim is approved, we will provide an appropriate resolution, which may include a replacement or refund. You will not be required to return a damaged, defective, or incorrect item unless we specifically provide return instructions.

Missing Orders

If your order has not arrived within the expected delivery timeframe or tracking indicates that the package may be lost, please contact us so we can investigate.

Order Cancellations

Orders begin processing shortly after purchase. We cannot guarantee cancellations or changes once an order has entered fulfillment.

Nothing in this policy limits any rights available to you under applicable consumer protection laws.